Our target

Health Captain aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across the whole site. Health information is exactly the kind of content where an inaccessible page does real harm, so this is treated as a build requirement rather than a later improvement.

We have not commissioned an independent audit yet, so we describe this as our target and our practice rather than as certified conformance. When an external audit is completed, its findings and our remediation plan will be published here.

What has been built

  • Full keyboard navigation. Every interactive element — menus, search, accordions, tools, games — is reachable and operable with a keyboard alone, in a logical order.
  • A skip link to main content as the first focusable element on every page.
  • Visible focus indicators on every focusable element, never removed and never reduced to invisibility.
  • Text alternatives for images and illustrations. Our artwork is inline SVG with descriptive labels; decorative graphics are hidden from assistive technology instead of announced as noise.
  • Accessible names on icon-only controls, so a button that shows only a magnifier announces as "Search Health Captain".
  • Semantic, ordered headings. One h1 per page and no skipped levels, so heading navigation actually works.
  • Real form labels on every input, with errors described in text rather than by colour or position.
  • Body text at a minimum of 17 pixels, with a line length and line height chosen for reading rather than density, and layouts that survive zooming to 200%.
  • Contrast meeting or exceeding the AA thresholds for body text, and checked for interface components and graphics.
  • Reduced-motion support. Animation and transitions are suppressed when the operating system requests reduced motion.
  • No colour-only meaning. Categories, results and warnings always carry a text label or an icon as well as a colour.
  • Live regions used sparingly so search results and tool outputs are announced without flooding a screen reader.
  • Captions and transcripts are committed for every video we publish, on the same page as the video. No video will publish without them.

Known limitations

Stated honestly, because a page claiming perfection is not useful to anyone:

  • Charts in the tools. Trend charts render visually with a data table available alongside, but the charts themselves are not yet fully navigable point by point with a screen reader.
  • Some games are visual by design. The quiz-based games work well non-visually; anything depending on spatial layout is harder, and we are working through non-visual equivalents rather than assuming they are impossible.
  • Blog content. Articles served from WordPress may include images published without alt text or headings applied inconsistently. We are auditing this and fixing it as we go.
  • No independent audit yet, so there will be issues we have not found. The list above is what we know about, not a claim that it is complete.

Report a barrier

If any part of this site is difficult or impossible for you to use, tell us: accessibility@healthcaptain.com.

Helpful, if you can: the page address, what you were trying to do, and what happened instead. Your browser, operating system and any assistive technology you use — screen reader and version, magnification, voice control — helps us reproduce it. None of this is required; a one-line message is welcome.

What we commit to

  • A reply from a person within two business days, not an automated ticket number.
  • An assessment and a plan within ten business days, including a target date where a fix is not immediate.
  • Barriers that block access to safety-critical information — emergency guidance, warning signs, medication safety — are treated as urgent and fixed as a priority.
  • An accessible alternative while we work, if we cannot fix something quickly. If you need information from a page you cannot use, ask and we will send it in a format that works for you.

How we test

Accessibility is checked as part of the pre-publication process described in our editorial policy: heading order, link text that makes sense out of context, alt text, table headers, form labels and colour independence. Beyond automated checks, pages are tested by keyboard alone and with a screen reader, because automated tools catch only a minority of real barriers.